Affinity Water has gone to tender with an AMP7 contract for water meter reading and associated services worth £1 million.
Affinity Water has gone to tender with an AMP7 contract for water meter reading and associated services worth £1 million.
Scope of the contract includes:
- reading of AMR meters
- manual meters external to customers premises
- internal meter readings
The company's aims are to:
- provide accurate billing data to the Company's customers
- aid the Company in the reduction of complaints and customer contact
- improve customer perception
- increase receipt of positive customer feedback
- improve the company's Customer Satisfaction score (CSAT)
Initial contract term is three years with up to two years’ in further extension options.
Time limit for receipt of expressions of interest is 7th May 2021 – click here to access the tender documentation.
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